Disaster Management

Disaster Management Department

Disaster Management Department aims at reducing or avoiding the potential losses from hazards, assuring prompt and appropriate assistance to disaster victims and achieving an effective and rapid recovery. The program ensures appropriate actions at all points which lead to greater precautionary measures along with a better warning system causing reduced vulnerability or possible prevention of disasters. The holistic disaster management cycle majorly focuses on the shaping of public policies and plans that either modify the causes of disasters or mitigate their effects on people, property and infrastructure.




Union Councils

Villages/Urban Settlement

Covered Population


Service Models

Establishment of Relief / Emergency Camp

Camp Management ensures the provision of basic human rights to people through shelter, protection and assistance, in accordance with international laws and standards.


The objectives of this model are to:

  • Provide temporary shelters to the disaster affected families according to their needs.
  • Accommodate the disaster affected families till they can return to their homes.

Food Distribution During Emergency

The food distribution model of the Disaster Management Program focuses on the provision of dry food items (flour, rice, sugar, cereals, oil, Salt, etc.) and also provides cooked food according to their needs. This distribution varies to suitable local conditions, taking into account the population’s actual nutritional requirements and its ability to access food. Their micronutrient needs also consider.


Objectives of this program are to:

  • Provide food items/ food packages to disaster affected families.
  • Support disaster affected families in emergencies till restoration of their stable routine life.

Medical Camps / Health Services in Emergencies (HSIE)

Provision of health services through medical camps has proved to be very effective especially in situations where these services could not be readily provided to the patients due to difficult circumstances. This method is particularly effective in case of disaster struck areas where travelling and access to basic health facilities becomes impossible. The medical camps, static or mobile, can be placed at a health facility, community room or a tent provided by local community.


Objectives of this program are to:

  • Provide easy access to health services.
  • Provide basic health services in disaster/emergencies.
  • Provide specialized healthcare services for certain diseases/emergency cases in a community/camp.

Through medical camps health services could be provided for specialized /specific management as well as for general. The specific management camps include family planning programs, diabetes, eye treatment and surgeries (cataract) etc. The general issues treated at the camp include antenatal, postnatal, diarrhea, acute respiratory infections, skin infections, eye infections and measles etc.

Ambulances Network

HANDS Pakistan has a network of Ambulance services that aims to ensure the provision of health and social care services to the community in HANDS intervention areas with safe, effective, empathetic, high-quality care on very nominal charges.


The Objectives of Ambulance Service are to:

  • Provide economical ambulance facility to the community in HANDS intervention areas.
  • To meet better health outcomes for all as per growing need of population during any medical emergencies.
  • Refer to serious patients, victims of accidents and burn cases to save their lives.e
  • Improved patients access and experience
  • To transport dead bodies to their destinations according to the request.

Education in Emergencies (EiE)

The model of Education in Emergency (EiE) is based on provision of education facility in disaster/emergencies. This model includes Temporary Learning Centre (TLC), Transitional Shelter Schools (TSS) and School Rehabilitation (SR). Through these models, safe learning opportunities are provided to children who have lost their education facility in disaster.


The objectives of this model are to:

  • Provide a healthy and safe learning environment to children in disaster struck areas.
  • Provide opportunity for disaster struck children to retain their healthy routines.
  • Help recover from physical and mental trauma.
  • Provide healthy learning activities for children with interrupted school activities due to disaster.
  • Provide awareness to children and their families about the emergency.

WASH in Emergencies (WiE)

This model HANDS provide WASH needs in emergencies, provision of Temporary toilet facilities, and drinkable ware facilities for the affected communities.


The objectives of this model are to:

  • Provide drinking water facilities.
  • Installation of water storage tanks and water points
  • Repair / restoration of Hand Pumps.
  • Provide Emergency Pit Latrines.

HANDS Disaster Risk Management Centers

Disaster Risk Management Centre is a resource for HANDS community workers to support the hazard victims. The Centre assists in providing material support, medical aid and advisory support to the affected areas. Training of volunteers and community persons to respond to the emergency or need is also included as one of the purpose of the disaster Centre. The establishment of a DRMC sets a formal and legal channel for bringing relief to people.


The objectives of Disaster Risk Management Centre are to:

  • Respond and reduce the damage caused by disasters.
  • Minimize potential losses from hazards.
  • Assure prompt and appropriate assistance to victims of disaster.
  • Achieve rapid and effective recovery.

HANDS Contribution in Sustainable Development Goals

History of HANDS Disaster Response

2019 Flood Emergency Response (Killa Abdullah, Killa Saifullah, Nushki)

Balochistan province have experienced heavy rain or snowfall since February 20, 2019. The rains continued till the end of February and into the first week of March 2019. As a result, districts located in the northern, eastern, and southern corners of the province have experienced flash floods. Impact varies by region, however the Provincial Disaster Management Authority (PDMA) Balochistan has confirmed the list of affected districts which included Killa Abdullah, Killa Saifullah and Nushki, HANDS Disaster Management Program initiated its emergency response in flood affected areas of mentioned districts through provision of roofing kits material to 30,800 beneficiaries includes Girder, Rope, Tarpaulin Sheet, floor mates, Solar Light & single flees blankets with additional conditional cash grant of PKR. 5200/- per family to purchase shelter installation material. Total cost of the project was PKR. 31.04 Million.

2019 Drought Emergency Response (Dadu, Umerkot, Nushki)

According to the Sindh & Balochistan Drought Needs Assessment conducted by Natural Disaster Consortium (NDC) during October 2018, critical situation of access to improved water, Food Security & Livelihood, Health and Nutrition have been observed in the communities therefore HANDS Disaster Management Program started its Drought Emergency Response Project in District Dadu, Umerkot & Nushki to support 483,000/- population, total direct beneficiaries were 249,137 overall cost of the project is PKR. 124.27 Million.

2019 Sindh Heat Wave Anticipatory Response

HANDS Disaster Management Program started Anticipatory Heat Wave Response Project in Karachi city in collaboration with PDMA Sindh and Commissioner Office Karachi. The heat wave awareness raising camps were installed by the District Government, orientation of volunteers was organized by K-Electric. HANDS provided trained male & female volunteers for the period of one month, printing cost for banners, leaflets/ brochures and launch awareness raising campaigns through 10 different FM Radio stations of Karachi the period of one month. Further HANDS established Heat wave management wards /centers in 30 hospitals of District Malir run by HANDS under PPP Project. Overall beneficiaries of the project are 462,079 and cost of the project was Rs. 8.90 Million.

2018 Heat Wave Emergency Response:

Heat Wave Emergency Response was initiated in 10 affected Districts of Sindh which includes Karachi Malir, East, West, South, Thatta, Sujawal, Umerkot, Hyderabad, Sanghar & Mirpurkhas. Total 100,000 beneficiaries were benefited in the project and the total cost of the projects was 14.4 Million.

2017 Flood Emergency Response in Karachi Sindh:

Immediately Emergency Response was initiated for the affected population by providing heavy duty De-Watering machines and initiated relief Services through Provision of access to clean Drinking Water to more than 2, 85,075 population for 15 days, Cash Grants to 1350 Households to repair their Shelters ,Cash Grants to 900 Households for cleaning debris from their shelters and streets , 400 vulnerable Households received support against Cash for Work with Tool Kit In addition to this, HANDS had supported to the Water Board in the Rehabilitation of non-functional Water Pumping Stations of 38 Union Councils of Yousuf Goth, Karachi, Sindh. These stations benefit more than 400,000 populations. The total cost of this response was approximately 33 million PKR.

2017 Heat Wave Preparedness

HANDS has established Heat Wave Emergency Response Centers in 36 Hospitals of District Malir. Hospitals are run by HANDS under Public Private Partnership with Government of Sindh and fixed heat stroke related preventive awareness raising material / Banners in same health facilities in collaboration with PDMA Government of Sindh. (01 Million)

2017 HANDS Response in Fire burnt Village Vikhrio of Tharparkar

Food items with support of Friends of HANDS distributed to 250 Fire affected families of Village Vikhrio District Tharparkar (0.6 Million)

2017 Emergency Response for Sehwan Bomb Blast affected People

HANDS initiated its emergency response services and mobilized HANDS-BRSP support within 15 minutes of the incident (04 Ambulances along with Medical and other teams) in rescue and shifting of injured from the shrine of Qalander Lal Shahbaz to Taluka Hospital Sehwan and then Jamshoro and Nawabshah Hospitals. (20,000 PKR)

2016 HANDS Support to Syrian Refugees

HANDS Pakistan distributed 163 Winterization Kits as Token of Love for Syrian Refugee kids from Pakistanis through its Turkish local partner International Blue Crescent-IBC attending IBC’s Child Friendly Spaces in South Eastern Turkish city of Kilis.

2016 Sindh Heat Wave Anticipatory Emergency Response:

Immediately Emergency Response was initiated by establishing Heat Wave Relief camps at different locations of Karachi. HANDS Utilized its community based staff for provision of awareness regarding precautionary measures during heat waves to more than 35,000 people have been received HANDS relief included awareness raising material in different districts of Sindh including Karachi at the cost of Rs. 2.2 million).

2015 Shangla & Chitral Earthquake Emergency Response:

Immediately Emergency Response was initiated for affected families by shifting affected families at safer places and provision of Medical services. More than 5000 families received HANDS relief in affected areas of Shangla & Chitral, the cost of PKR. 17.7 Million).

2015 Flood Emergency Response in Sindh, Punjab and Khyber Pakhtunkhwa:

Immediately Emergency Response was initiated to the affected population by providing transport, health and temporary shelter services to the affected families. More than 6750 families in 7 districts including Layyah, Rajanpur of Punjab, Thatta, Shaheed Benizirabad, Khairpur of Sindh and Chitral of KP were benefited at the cost of Rs. 58 million Rupees were contributed in this response.

2015 Karachi Heat Stroke Emergency Response:

Immediately Emergency Response was initiated by establishing Heat Stroke Relief camps at Jinnah Hospital Karachi and at HANDS Hospital Jamkanda Bin Qasim town of District Malir more than 10,000 people have been received HANDS relief included referral and medical services in Karachi at the cost of Rs. 05 million).

2015 Nepal Earthquake Emergency Response:

Immediately Emergency Response was done for survivors. The response later transforms in to early recovery. More than 5,000 survivors were benefited from HANDS services through health, shelter, temporary learning centre (schools) and food distribution services. HANDS has contributed up to 50 million Nepali Rupees in this intervention.

2014 Flood Emergency in Southern and Northern Punjab:

Immediately Emergency Response was initiated to the effected population by providing transport, health and temporary shelter services. The early recovery intervention initiated with rehabilitation of water, food, sanitation, education, street pavement and small bridge facilities. More than 7000 families in 6 districts including Muzaffargarh, Rajanpur, Sialkot, Chiniot, Mandi Bahaudin and Jhang were benefited. More than 15 million Rupees were contributed in this response.

2014 North Waziristan Emergency Response (IDPs):

Emergency Response was initiated within 36 hours to provide assistance to Internally Displaced Peoples (IDPs) at Bannu. HANDS intervention comprises health services to more than 10,000 beneficiaries with the cost of PKR 2.3 million.

2014-2016 Tharparkar Drought Response:

Emergency Response was initiated in March, 2014 at 02 districts of Southern Sindh that is Tharparkar and Umerkot. Relief packages was provided to 6,000 families. Later 0.8 million populations were benefited with Community Based Management of Acute Malnutrition (CMAM). HANDS has contributed more than Rs.195 million in this intervention.

2013 Awaran Balochistan Earthquake Response:

Emergency response was initiated within 8 hours & comprehensive relief package was provided in hard conditions and conflicted areas to more than 10,000 families in three districts Awaran, Panjgur and Kech. The intervention comprised of health, education, shelter, livelihood and water sanitation services. HANDS contributed more than Rs. 250 million in these areas.

2012 Northern Sindh, South Punjab and Balochistan Rain Emergency Response:

Emergency response was initiated in 06 districts of Sindh, Punjab and Balochistan which includes Jacobabad, Kashmore, Ghotki, Shikarpur, Rajanpur and Jafrabad. Emergency relief package was provided to 27000 families at the cost of Rs. 46 million.

2011 Southern Sindh Rain Emergency Response:

Emergency response was initiated in 8 districts of Southern Sindh, including Umerkot, Badin, Sanghar, Matiari, Shaheed Benazirabad, Mirpurkhas, Thatta & Jamshoro. 29000 families were reached. Total cost of the projects was Rs. 220 million.

2010 Northern and Southern Sindh Flood Emergency Response:

Emergency response was initiated in 07 worst affected districts of northern and southern Sindh. 36,000 families were reached. Later the early recovery and rehabilitation intervention done. Total cost of the projects were Rs. 415 million.

2005 Earthquake

Emergency response was initiated within 24 hours at Batgram more than 1000 Patients / clients were treated by HANDS.