Home SuggestionComplaints

Suggestions Complaints

HANDS strongly believes that openness towards accountability, both internally and external, is an essential ingredient to ensure transparency in the affairs of any organization. HANDS is a transparent and accountable organization. In order to ensure full accountability of its overall operations at all levels; HANDS has taken the initiative of establishing the Suggestion And Complaint […]

Suggestion And Complaint

HANDS Suggestion And Complaint service model is a monitoring mechanism for quality assurance of its program performance. This is a management mechanism for suggestion, complaints, feedback and rectification. This model operates directly under the Chief Executive (CE) through his secretariat. Objectives: The objectives of this model are to: Implement a system of accountability and transparency within […]